Business Communications & Collaboration Solutions

The field of telecommunication is constantly evolving due to the various manifolds of communication needs of enterprises. To be more connected with customers as well as each other, business enterprises are eventually adopting smarter communication solutions.

Matrix Telecom solutions are designed to enhance workforce collaboration and mobility in an enterprise. For the diverse roles of employees and their diverse requirements, these solutions facilitates us with various collaboration capabilities such as voice, email, instant messaging, and conferencing – audio, video, and web into one platform. The seamless inter-office communication and heavy outbound international calling fuels the need for a collaborative communication solution that boosts in staff productivity, workforce responsiveness and gives ultimate customer satisfaction.

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Collaboration, Communication, Messaging and Mobility are the four pillars on which SARVAM Unified Communication Server increases customer convenience and business productivity. Empowering organizations, Unified Communication Server has in-built real-time features such as Video Calling, Email Integration, Presence Sharing and BLF keys. Extend the reach of employees in an enterprise while overcoming geographical and user-accessibility barriers with the help of a single platform.

Benefits:

UC Server for all Communication

Communicate Anytime, Anywhere

Scalability

Simple Administration and Management

Investment Protection

Growing enterprises often tend to change their communication requirements as they expand their footprints to cater their all communication needs. Owing to the high initial investment, these enterprises faces major challenge to maintain their legacy equipment during this transformation. Matrix Media Gateways helps overcome these challenges by offering connectivity convenience to new age networks and investment protection on existing PBX.

Benefits

Wide Range of Gateways

Integration with any Existing PBX

Connectivity Convenience

Secured Connection

Easy Management

Call Cost Savings per Call basis

In order to control business operations, deskphones are the backbone of communication that you have in your enterprise. Smart functions, elegant design and multi-tasking ability of a deskphone is what today’s manager requires to be efficient. These deskphones serves as a robust command centre and provides a number of business control functions. Matrix assortment of desk phones provide an unmatched speed of execution which is the need of the hour for a dynamic enterprise.

Benefits

Multilingual Platform

Interoperability with IP-PBXs

Call Management

Secured Communication

Faster Communication

Fully Integrated Telephony Solution

Creating a loyal customer base is a cakewalk if you provide professional service, rich guest experience and systematic hotel activities. A guest-centric hotel requires effective communication solutions that facilitates automation of regular hotel operations. If you are looking for such communication solution, Matrix telecom solutions enables hotels to build their reputation by making them their employees respond better to guests’ requests from anywhere, providing them a personalized experience throughout their booking to their stay in the hotel.